Privacy Policy
Who Data Is Shared With, Why Each Type of Data Is Held and Cookies and Turning Them Off.
Who Data Is Shared With
We share anonymised visitor data with analytics providers and hosting companies that act strictly on our instructions. These partners process data solely to help us maintain and improve the platform. Your personal information is never sold, rented, or traded to any third party. We do not disclose contact form submissions or log data to advertisers, marketing firms, or any other unauthorised recipients.
Why Each Type of Data Is Held
Contact form details are kept so that we can reply to your enquiry, provide the information you requested, or address any issue you raised. We do not use this data for marketing unless you give separate permission. Server logs help us understand how the site is used, diagnose technical problems, and improve the experience for all visitors. The IP address is used to estimate geographic location for content localisation only.
Cookies and Turning Them Off
The site places small cookies on your device to remember preferences and to help analytics providers count visits. These cookies do not store your name or contact details and are not used for advertising targeting. If you disable cookies in your browser, you will still be able to read every page on the site. However, some features such as language settings may need to be reselected each time you return to the lobby.
What We Collect and When
When you submit a contact form on the site, you provide your name, email address and any message you choose to write. This information is sent directly to us and is not stored on the page itself. Like every web server, ours automatically records your IP address, the type of browser you use, and the pages you view. These logs are created each time you visit the lobby and are kept separate from any form submissions.
More detail
How to Access or Delete Your Data
If you wish to receive a copy of the personal data we hold about you, or if you want it to be deleted, please send a request through the contact page. We will respond within the time frame required by Malaysian law. We will verify your identity before processing any request. Once confirmed, we will provide the information or remove the records from our systems, subject to any legal obligations that may require limited retention.
How Long Records Are Kept
Contact form enquiries and replies are retained only as long as necessary to complete your request. Once the matter is resolved and no further correspondence is expected, the records are deleted permanently. Server logs are kept for a rolling period sufficient to analyse traffic patterns and investigate any security incidents. When the data is no longer needed for these purposes, it is automatically erased.
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